Our Mission
We are a family of individuals who are all committed to enriching the lives of those we serve. Our team approaches every opportunity to care for others with a positive outlook and strive to achieve excellence in all that we do. As a family of dedicated professionals, we aim to meet the needs of the community. At River of Life Transportation, we live to serve.
Who We Are
River of Life Transportation is an ADA and HIPPA compliant provider of non-emergency medical transportation in California that serves Monterey County. It began its operation in 2018 headed by a hospital administrator who saw the growing demand for non-emergency medical transportation. As a company, we focus on Quality Service and Patient Experience and Safety.
With this, you can guarantee that we employ only qualified professionals to be a part of our team. Our team is composed of medically trained personnel certified in CPR, First Aid, and AED. To ensure optimal satisfaction, we strive to provide you with on-time and personalized services to meet your transportation needs.
Our drivers uphold a code of conduct to make certain that every client receives the standard of service we provide that guarantees satisfaction. The values drivers must maintain are the following:
- Good Attitude
- Teamwork
- Accountability
- Communication
- Responsiveness
- Appropriate Appearance and Hygiene
- Confidentiality
- Loyalty
Our drivers conduct mandatory inspections on their vehicles before and after deployment. At the same time, our management also conducts regular inspections to ensure the cleanliness and general upkeep of all our vehicles.
All our vehicles are smoke-free. Our drivers are required to drive at a safe speed for the conditions of the road as dictated by the law. They are required to take the quickest, safest route possible in every transit.
If you want to know more about the services we offer, feel free to call us.